FAQ
Self Storage Frequently Asked Questions Monument CO
Do you provide storage units for both individuals and businesses?
Do you sell boxes and other packing supplies?
How is onsite management beneficial?
What sizes of units do you offer, and how do I pick my size?
We offer a variety of sizes to suit your needs. Sizes range from 5×5, or 25 square feet, to 10×30, or 300 square feet. Our units are taller than others you’ll find elsewhere, giving you an additional 33 percent more cubic feet of storage space. Determining the right size is easy with our Size Guide and the help of our manager, who is trained to help you make the appropriate selection.
How do I move into inside units?
Do you use video security?
How do you control access to the facility?
What is Temperature control?
Temperature Control is accomplished with engineered design and insulation of the building to maintain a comfortable temperature year round to protect your valuables such as art, furniture and important records. There are Mechanical heat units on the levels where needed and Air conditioning units on levels susceptible to heat in the summer making the interior of the building very comfortable.
How are the rental units secured?
Do you offer indoor parking for autos, motorcycles, trucks, and classics?
What is a drive-up unit?
What's the difference between office hours and facility, or gate, hours?
What kind of security do you provide on site?
What are your payment terms?
Monument Hill makes paying your bill as easy as every other aspect of your storage experience. Generally, our leases are month-to-month, but we also offer discounted long-term leases. You can choose to have your MasterCard, Visa, Discover, or American Express card charged each month or you can pay by check or cash.
Do you require that I carry insurance on my stored goods?
At Monument Hill Self Storage we take great pride in providing the best storage solution for your valuables. However, even the most secure and well-built structures can be damaged by a catastrophe. With this in mind and pursuant to our rental agreement, we ask that all of our customers provide proof of insurance while storing with us.
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